Terms and Conditions

Effective Date: 21 February 2025

INTRODUCTION

Welcome to Kalorize! These Terms and Conditions (“Terms”) constitute a legally binding agreement between you (“User,” “you,” or “your”) and Kalorize (“we,” “us,” or “our”) regarding your use of the Kalorize mobile application (“App”) and its services. By accessing or using our App, you acknowledge that you have read, understood, and agreed to be bound by these Terms.

1. SERVICE DESCRIPTION

1.1 Core Services

Kalorize is an AI-powered nutrition and fitness platform that provides:

  • Personalized food recommendations based on caloric needs
  • Gym location services and partnerships
  • Nutritionist consultation services
  • Meal planning and tracking
  • Catering and meal replacement options

1.2 AI and Machine Learning Features

Our services utilize advanced technology to:

  • Calculate personalized nutritional requirements
  • Analyze dietary patterns and preferences
  • Provide customized meal recommendations
  • Adapt to your fitness progress

1.3 Location Services

The App uses location data to:

  • Find and recommend nearby gyms
  • Suggest local food options
  • Optimize delivery services
  • Track fitness facility visits

2. USER ACCOUNTS AND ELIGIBILITY

2.1 Account Creation

  • You must be at least 13 years old to use our services
  • You must provide accurate and complete information
  • You are responsible for maintaining account confidentiality
  • You agree to notify us of any unauthorized account use

2.2 Account Responsibilities

You agree to:

  • Maintain accurate account information
  • Keep login credentials secure
  • Use the service for personal, non-commercial purposes
  • Comply with all applicable laws and regulations

3. DATA USAGE AND PRIVACY

3.1 Data Collection

We collect and process:

  • Personal identification information
  • Health and fitness data
  • Location data
  • Usage patterns and preferences
  • Payment information

3.2 Data Usage

Your data is used to:

  • Provide personalized recommendations
  • Improve our AI systems
  • Connect you with service providers
  • Ensure service quality and safety
  • Comply with legal requirements

4. THIRD-PARTY SERVICES

4.1 Partner Services

We collaborate with:

  • Local gyms and fitness centers
  • Food providers and restaurants
  • Licensed nutritionists
  • Payment processing services

4.2 Partner Relationships

  • Partners are independently responsible for their services
  • We do not guarantee partner service quality
  • Partner terms may apply in addition to these Terms

5. PAYMENTS AND SUBSCRIPTIONS

5.1 Payment Terms

  • All payments are processed securely through authorized providers
  • Prices are in Indonesian Rupiah (IDR)
  • Fees are non-refundable unless required by law
  • We reserve the right to modify pricing with notice

5.2 Subscription Services

  • Subscription terms are clearly displayed before purchase
  • Auto-renewal is enabled by default
  • Cancellation is available through the App
  • Changes to subscription terms require user consent

6. USER CONDUCT AND RESTRICTIONS

Users must not:

  • Provide false or misleading information
  • Violate any applicable laws or regulations
  • Interfere with App functionality
  • Share account access with others
  • Reverse engineer the App
  • Use the service for commercial purposes without authorization

7. INTELLECTUAL PROPERTY RIGHTS

  • All App content is owned by Kalorize
  • Users may not copy or distribute App content
  • User feedback may be used to improve services
  • Users retain rights to their personal data

8. LIMITATION OF LIABILITY

8.1 Service Disclaimer

We are not liable for:

  • Accuracy of nutritional information
  • Quality of partner services
  • User health outcomes
  • Technical interruptions
  • Third-party actions

8.2 Damages Limitation

Our liability is limited to:

  • The amount paid for services
  • Direct damages only
  • Legally required minimums

9. GEOGRAPHIC LIMITATIONS

  • Services are currently available in Bandung, Indonesia
  • Expansion to other cities will be announced
  • Local regulations may affect service availability

10. MODIFICATIONS TO TERMS

  • We may update these Terms at any time
  • Users will be notified of significant changes
  • Continued use indicates acceptance of changes
  • Previous versions will be archived

11. TERMINATION

We may terminate or suspend access to our services:

  • For Terms violations
  • For illegal activities
  • To protect user safety
  • For service maintenance
  • At our discretion with notice

12. DISPUTE RESOLUTION

12.1 Governing Law

These Terms are governed by Indonesian law.

12.2 Arbitration

  • Disputes will be resolved through binding arbitration
  • Small claims may be resolved in local courts
  • Class action waiver applies

13. CONTACT INFORMATION

For questions or concerns:

  • Email: kalorize.official@gmail.com
  • Address:
    PT Pilihan Rekomendasi Unggul
    Bandung Techno Park (BTP) Gedung D Lt. 2
    Jl. Telekomunikasi No. 1, Bandung Terusan Buahbatu – Bojongsoang, Sukapura, Kec. Dayeuhkolot, Kabupaten Bandung,
    Jawa Barat 40257

14. SEVERABILITY

If any provision of these Terms is found invalid, other provisions remain in effect.

By using Kalorize, you acknowledge and agree to these Terms and Conditions.